rajabaji Privacy Policy

Information rajabaji May Collect

The information collected depends on how a person uses rajabaji. Visitors who only browse may provide less personal data than registered players who deposit, place wagers or request withdrawals.

Identity and contact information

This category may include a full name, date of birth, residential address, email address, mobile number, nationality, username and other details used to identify or communicate with a player. Identity documents, proof of address and photographs may be requested where verification is required.

Account and gaming information

rajabaji may maintain registration details, login history, account preferences, responsible-gambling limits, self-exclusion status, bonus activity, loyalty points, casino game records and sportsbook transactions. Sports activity may include EPL, Liga Super Malaysia, UFC or live football selections, stake amounts, odds and settlement results.

Payment and transaction information

Transaction records may include deposit or withdrawal amounts in MYR, payment method, status, date, account-holder name and a limited payment reference. Eligible methods may include Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank and Hong Leong. rajabaji does not need a user's e-wallet password or online banking password.

Technical and usage information

Technical records may include IP address, browser type, device category, operating system, approximate location, language, access time, referral information, pages viewed and security events. This information supports website operation, fraud prevention and performance analysis.

How Information Is Collected

rajabaji may receive personal information directly from a user during registration, document submission, payment activity, account management or communication with support. Information may also arise automatically when a visitor uses website features or when the platform records a wager or transaction.

Data may be received from service providers where necessary to operate rajabaji. Examples include identity-verification providers, payment processors, banking channels, game suppliers, fraud-prevention services and technical hosting providers. Information obtained from these sources is handled according to the purpose for which it was received and subject to applicable requirements.

If a user provides information about another person, the user must have lawful authority to do so. Players should avoid sharing another person's identity document, bank information or contact details unless rajabaji has specifically requested authorised information for a legitimate purpose.

Purposes of Data Processing

rajabaji may process personal data for the following business and service purposes:

• Creating, authenticating and maintaining a player account;
• Confirming that a user is aged 21 or above and otherwise eligible;
• Conducting KYC, payment-ownership and source-of-funds checks;
• Processing MYR deposits, withdrawals, refunds and payment enquiries;
• Recording wagers, settling results and administering eligible promotions;
• Detecting fraud, duplicate accounts, unauthorised access and suspicious activity;
• Applying deposit limits, cooling-off periods and self-exclusion controls;
• Responding to account, game, payment and technical support requests;
• Maintaining platform stability and improving the rajabaji user experience;
• Meeting legal, regulatory, accounting and dispute-resolution obligations.

Information is not intended to be used in a manner incompatible with the stated purpose unless another lawful basis applies or an appropriate notice is provided.

Legal Grounds for Processing

Depending on the circumstances and applicable law, rajabaji may process data because it is necessary to provide requested services or perform an agreement with the player. Processing may also be necessary to comply with legal duties, establish or defend claims, protect account security, prevent fraud or pursue another legitimate operational interest.

Consent may be used where required, particularly for selected marketing communications or optional technologies. When processing is based on consent, the user may withdraw that consent for future activity. Withdrawal does not make earlier lawful processing invalid and may not affect processing supported by another legal ground.

rajabaji seeks to balance legitimate interests against user privacy. Examples include monitoring unusual login behaviour, investigating manipulated play, improving mobile performance for users in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya and Shah Alam, and maintaining accurate transaction records.

Identity Verification and Payment Data

Because rajabaji offers gambling-related account functions, identity and transaction checks may be necessary before deposits, withdrawals or selected features are enabled. Verification may involve comparing registration information with identity documents, checking age, reviewing payment ownership and assessing whether account activity requires further clarification.

A player should provide clear, current and accurate documents through the specified channel. Documents may be reviewed by authorised rajabaji personnel or a contracted verification provider. Records may be retained after verification when reasonably required for fraud prevention, dispute handling, responsible-gambling controls or applicable record-keeping obligations.

Payment processors and Malaysian banking channels may independently process information under their own operational requirements. rajabaji generally receives the information needed to reconcile the transaction rather than a user's full banking login credentials. Players should contact support if a payment request appears unusual.

Cookies and Similar Technologies

rajabaji may use cookies, local storage, session identifiers and comparable technologies to maintain sign-in sessions, remember preferences, support security and understand website performance. Essential technologies may be required for account authentication, transaction flow and protection against abuse.

Analytics technologies may provide aggregated information about page use, device type and navigation patterns. Where required, non-essential technologies will be subject to an appropriate choice or consent mechanism. Browser settings may allow a user to block or remove cookies, but disabling essential cookies can prevent parts of rajabaji from operating correctly.

Disclosure of Personal Information

rajabaji does not disclose personal data merely because it may have commercial value. Information may, however, be shared with carefully selected recipients when reasonably necessary for a legitimate purpose.

Recipients may include payment processors, identity-verification providers, game and sportsbook technology suppliers, hosting and cybersecurity providers, professional advisers and customer-support systems. Each recipient should receive only the information relevant to its role and may be subject to contractual, professional or legal confidentiality requirements.

Information may also be disclosed when required by applicable law, a valid legal process or an authorised public body. rajabaji may disclose information where reasonably necessary to investigate fraud, protect users, enforce the Terms & Conditions or defend legal rights. If business ownership changes, relevant information may transfer as part of that transaction subject to appropriate safeguards.

International Processing and Transfers

Some service providers supporting rajabaji may process information outside Malaysia. Privacy laws and enforcement standards can differ between locations. Where an international transfer occurs, rajabaji seeks to use appropriate contractual, organisational or technical measures consistent with applicable obligations.

International processing may be necessary for game operation, cloud hosting, fraud monitoring, account verification or support infrastructure. rajabaji remains responsible for selecting providers with controls appropriate to the sensitivity of the information and the services performed.

Data Security

rajabaji uses proportionate safeguards intended to protect personal data against accidental loss, unlawful use, unauthorised access, alteration and disclosure. Measures may include access controls, encrypted transmission, logging, account monitoring, staff confidentiality procedures, backups and security reviews.

No online system can guarantee absolute security. Users also play an important role by choosing a unique password, protecting verification codes, signing out on shared devices and avoiding public Wi-Fi for sensitive transactions. A suspected account compromise should be reported promptly to rajabaji support.

If a personal data incident creates a relevant risk, rajabaji will investigate, contain the issue and provide notifications where required by applicable law. The response may include temporarily restricting an account while credentials or transactions are reviewed.

Data Retention

rajabaji retains personal information for as long as reasonably necessary to deliver services, preserve account and transaction records, comply with legal duties, prevent fraud, support responsible-gambling restrictions and resolve complaints. Different categories of data may have different retention periods.

Account closure does not always require immediate deletion. KYC records, payment information, betting history, self-exclusion records and complaint materials may need to remain available for a period after closure. This helps rajabaji honour exclusions, address chargebacks, defend claims and satisfy applicable record-keeping requirements.

When information is no longer required, rajabaji may securely delete, anonymise or isolate it according to internal retention procedures and technical capabilities. Anonymised statistics that no longer identify a person may be retained for analysis.

Privacy Rights and Requests

Subject to applicable law, identity verification and relevant exceptions, Malaysian users may have rights regarding personal information held by rajabaji. A request should identify the account and clearly describe the action sought.

rajabaji may request proof of identity before acting on a privacy request. This protects information from disclosure to an unauthorised person. A request may be declined or limited where the law permits, including when records must be retained for fraud prevention, legal claims, responsible-gambling controls or transaction obligations.

Marketing Communications

Where permitted, rajabaji may send information about games, sports markets, promotions or loyalty benefits through selected communication channels. Optional marketing preferences may depend on consent, account settings or another lawful basis recognised in the relevant circumstances.

A player may request that optional direct marketing stop. Service messages concerning account security, KYC, withdrawals, responsible-gambling controls or material policy changes are not promotional and may continue when necessary to operate the account or meet obligations.

rajabaji does not encourage players to gamble beyond affordable limits. Marketing preferences do not override an active self-exclusion, and promotional communications should be suppressed where a relevant exclusion or restriction applies.

Age Restrictions and Vulnerable Users

rajabaji casino-style services are intended only for adults aged 21 and above. The website is not directed at children, and rajabaji does not knowingly seek personal information from anyone below the applicable age threshold.

If rajabaji discovers that an underage person has provided information or attempted to create an account, access may be blocked and relevant data may be handled according to security, legal and account-closure requirements. Parents and guardians should supervise device use and avoid leaving gambling account credentials accessible.

Changes to This Privacy Policy

rajabaji may update this policy to reflect service changes, new technologies, revised security practices or legal developments. The updated effective date will be displayed when a new version is published.

Material changes may also be highlighted through the website or account interface where appropriate. Users should review the rajabaji Privacy Policy periodically. Continued use after an update takes effect acknowledges the revised notice, although fresh consent will be requested when legally required.

Contact Us

Questions about this Privacy Policy, personal data held by rajabaji or an available privacy request may be sent to the support team. Include the registered username or other sufficient account reference, but do not provide a password, complete payment credential or one-time verification code.

Support email: [email protected]

rajabaji may ask for additional information to confirm identity and understand the request. Privacy enquiries will be reviewed within a reasonable period, subject to complexity, volume and any applicable legal timeframe.